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For all your hiring needs:
01235 814000

Terms & Conditions

How to Pay

  • Debit or credit card is the preferred method of payment. Cash or Cheque (supported by a guarantee card) are accepted in certain circumstances.
  • Monthly account – this facility is only available to approved trade customers.

Deposits & Identification

A deposit may be required from all non account customers at the commencement of each hire. Proof of identity will be required such as a driving licence or other personal document.

Value Added Tax

All prices quoted exclude VAT which is charged extra.

Conditions of Hire

All plant and equipment is offered and hired out under the “Hire Association Europe” (HAE) general conditions for hiring goods – download HAE conditions (PDF, 8KB).

Condition of Sale

All sales are transacted under the “Hire Association Europe” (HAE) general conditions of sale – download HAE conditions (PDF, 8KB).


The responsibility for safekeeping of all equipment rests with the hirer and in this connection please refer to clause 8 of the HAE conditions for hiring goods (loss or damage to the hire goods). Insurance cover can however be arranged by way of the HAE HireSecure Loss or Damage Waiver scheme, as detailed herewith.

HAE HireSecure Loss or Damage Waiver

Via an arrangement with HAE Insurance Services we are able to offer Loss or Damage Waiver for hired equipment covering it against theft or accidental damage. The waiver can be obtained by payment of a fee equal to 15% of the total hire charge of the relevant hire contract. HAE HireSecure Loss or Damage Waiver is, of course, subject to certain limits, exclusions, excesses and conditions – a detailed summary of cover is available on request. Acceptance to the scheme is subject to Insurers approval.

Long Term Hires

Special rates may be negotiated for long term hires.


Delivery and collection can be arranged at a nominal extra charge.


Consumable items taken with hired equipment are supplied on a “sale or return” basis.


A cleaning charge will be made for any equipment returned in a dirty condition.

Safety First

Care must always be taken when using hired equipment as some machines can be dangerous if used incorrectly. It is important to read and follow all instructions carefully and comply with all requirements regarding the safe operation of the equipment. Protective clothing must be worn as and when necessary and particular attention should be given to the protection of head, eyes, lungs, hands and feet. With regard to electrical equipment we strongly recommend the use of circuit breakers with all 240v machines.