Quality of Service Sets Us Apart
For a long time we have focused on the quality of the service that we provide you – the quality of service that sets us apart from our competition.
This focus concentrates on various aspects of our service to ensure you enjoy real benefit from our efforts.
Throughout Didcot Plant there are experienced plant and tool hire people. In the hire department alone the average industry experience is 15 years. This is typical throughout the firm and explains why dealing with us is so painless – everyone knows what they are doing.
If equipment does not arrive on site promptly it is hard for you to do a good job and standing about waiting for kit just makes you look bad to your customer. This is why we have at least five delivery vehicles on the road all day every day, ensuring we maintain our reputation for fast delivery times.
Our workshop team are dedicated to turning out plant and tools maintained to the highest of standards. Following off-hire each item of petrol or diesel plant is pressure washed off before getting a check of all levels and a top up of the fuel tank. As well as a clean, each item of electrical equipment also undergoes ‘Clare’ electrical safety testing after every hire to ensure it is safe for use.
On site response
Despite the most vigorous of maintenance procedures on site breakdowns and problems are unavoidable, but it is how they are dealt with that sets the best hire companies apart. With two dedicated outside fitters on constant stand-by we can attend site quickly and offer a repair or exchange of the problematic equipment getting you back to work without too much fuss.
The quality of our service does not stop at off-hire but continues into the invoicing and administration procedures. Month after month we experience practically 0% invoice queries. This is thanks to our excellent paperwork systems and the care we take in producing accurate and clear invoices.
But does all this extra quality make us overly expensive? No, you will always find our prices to be very competitive and on many occasions we are cheaper than the competition. And don’t forget we are always willing to talk price when the situation merits it.
Tenth 1t Skip Loader Joins Hire Fleet
In June we added our tenth Thwaites 1-tonne Hi-Tip Dumper to the fleet as demand for this excellent dumper continues to be high.
It measures just 1115mm wide and gives a discharge height of 1.6m. It can safely carry up to 1000kg in weight, 500 litres of heaped material of 400 litres struck.
It is fitted with the latest hydrostatic drive system with variable displacement pump that feeds the four wheel motors. The ‘Twin-Lock’ system maximises traction.
The Thwaites 1-tonne Hi-Tip dumper can be hired at £170 per week (less applicable discount) + vat.
The Work At Height Regulations 2005 made it essential that you consider safety at all times to prevent falls from height.
The Pak-Flat Podium Step is a lightweight yet robust low-level work platform that is easy to handle, simple to assemble and safe to use by one operative.
It offers two platform heights – 700mm & 950mm and folds up for storage and transport.
Podium Steps can be hired at £40 per week (less applicable discount) + vat.
Podium Steps are available in the Access & Support Equipment section of our hire catalogue.
New Water Bowser
This smart new Western Trailers S250P 250 gallon/1100 litre site water bowser arrived in June.
It has a tough polyethylene tank fitted to a galvanised steel chassis. The polyethylene tank prevents corrosion regardless of the weather. An internal moulded baffle ensures safe and easy towing on site.
The S250P 250 gallon water bowser can be hired at £40 per week (less applicable discount) + vat.
The 250 gallon water bowser can be found in the Bowsers section of our hire catalogue.